Drive innovation at the top B2B SaaS agency.

Our collective work is driving how today’s most promising companies become tomorrow’s category leaders. If you're prepared to strive for excellence in order to become your best, let your journey begin at Refine Labs.

How we
thrive
together

Who We Are

We’re a values-driven company, committed to hiring individuals who bring diverse perspectives and a strong drive to contribute to 
long-term success. At Refine Labs, you'll be working alongside the best of the best in your field. Our team members are thought leaders and innovators. They are master strategists and creative dynamos. And they are generous with their time and their knowledge.

Who We Seek

At Refine Labs, we’re not looking for perfection, unicorns, or any other words that don’t describe real people. If you’re looking for a sign to apply, here it is. Don't let imposter syndrome stop you.

How We Operate

Our values are more than words to us. These core principles guide the way we build teams, cultivate leaders, and create a company that's filled with diverse perspectives and individuals.

Non Negotiables

1
Act with urgency
Speed is a superpower
2
Fuel Innovation
Everyone can innovate in their zone of genius
3
Pursue Excellence
Be Reliable and Responsive
4
Know your shit
Dedicate yourself to mastery
5
Details matter
Get your hands dirty and do the work
6
Embrace Extreme Ownership
No one will do it for you, make it happen yourself
7
Be Kind, Not Nice
Do the right thing and have the hard conversation
8
Be Proactive, Take Initiative
Don’t wait to be asked to do something
9
Add Strategic Value
Don’t just check the boxes
10
Communicate Honestly 
and Directly At All Times
Manage Expectations of Yourself, Your Teammates and Your Customers

Benefits

The whole you
Premium medical, dental, vision, HSA, FSA, mental health and retirement programs
Paid Parental leave for all
All team members receive 12 fully-paid weeks of parental leave along with a fully-paid 4-week phase-into-work period upon return
Flexibility
Fully-distributed workforce, unlimited PTO, no meeting Fridays, paid birthday leave, and mental health days (no questions asked!)
Minimum Company Salary
No team member makes less than $75,000, no matter their role or location
Company Events
Company retreats, regional meetups, and monthly virtual events
Courtney Vermette
Associate Creative Director

When I think of the Refine Labs culture, the first thing I think of is the people. I'm surrounded by the most talented creative team I have ever worked with. I feel closer and collaborate more with my remote team than I ever did when I worked alongside people in an office. We all work extremely hard and consistently push each other to the next level every day. The work that I've done at Refine Labs has been some of the most meaningful work of my career, and sets the bar extremely high for any future projects I may pursue.

Nia Bailey
Sr. Graphic Designer

Refine Labs is a place where I get to express my creativity every day and collaborate with some of the brightest and most talented people I've ever met. I get to thrive in an environment that is both exciting and challenging. I've learned so much- from new design skills, like animation and web design, to improving my communication with clients and project management. Not only is the work fun and engaging, the culture here is like nothing else I've experienced. There is a clear emphasis on trust, transparency and psychological safety that makes working here different than my experiences with other companies, I feel like I've grown so much in my time working here, not only as a designer, but as a person.

Ciara Hopkins
VP of Demand Generation

If you want a fast-paced, challenging, and ever-changing work environment, Refine Labs is for you. You'll feel supported, heard, and challenged at Refine Labs, but it won't be the same every day, and the businesses you interact with will also be different. Change and evolution is our middle name here! At Refine Labs, I have the privilege of working with people from all over the country. That reach really expands the diversity of thought here. We are all constantly learning from each other, which is an incredibly unique part of our culture.

Evan Hughes
VP of Growth

"At Refine Labs, our culture is characterized by a deep commitment to teamwork and mutual support. We embrace a collaborative spirit and foster a player-coach mentality that influences every part of our organization. As a team, we are always ready and willing to extend a helping hand to one another, creating an environment where we collectively strive for excellence.To those considering joining Refine Labs, my advice is simple: Embrace the challenge. This is the place where you'll be pushed beyond your comfort zone, where you'll grow both personally and professionally, and where taking calculated risks is encouraged."

Judy Sherif
General Manager

"Refine Labs is set apart from anywhere else l've worked by the sheer volume of marketing and creative talent aggregated in one spot. The collaborative nature of the work means your rate of learning is accelerated and you never have to problem solve alone. We promote and encourage a culture of excellence, innovation, and inclusion."

How We Approach 
Leadership

At Refine Labs, leadership – at every level – is not about giving orders, but empowering one’s team to do exceptional work.

Are we hiring

Honesty & Integrity

We believe and buy into the journey of our team members.

Vision

We know where we are and where we want to go, and we involve our team in charting the path forward.

Inspiration

Each employee should feel supported by their leaders, and understand the importance of their work for achieving the company’s vision.

Challenger Mindset

We encourage team members to challenge the status quo.

Communication

We keep our teams informed on our strategy and performance, and are transparent about roadblocks we may encounter along the way.